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Not satisfied with your purchase? Enter your Order ID below, and we’ll resolve it right away.

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*We’re truly sorry if your new plant didn’t arrive as expected. Sometimes, the journey can be a bit stressful, leading to temporary shipping shock or wilted leaves. Once you submit the form below, our team will work to resolve this as quickly as possible.

While we process your request, we invite you to check out our Plant Care Guide. It might just be a simple case of ‘transit thirst’ or temperature sensitivity. A few quick adjustments could be all your green friend needs to recover and thrive again. Thank you for your patience!*